Simon Hollingshead: Technology would be my middle name, but that'd be stupid.
Why doesn’t customer support LISTEN?
I love Amazon, despite my issues, and when I saw Amazon lockers, I knew that it would be a useful service. I wouldn’t have to wait for porters to sign for, sort, store securely and write out a little note to place in my pigeon hole, and Amazon offers a free reduction from five to…
Great Customer Service
On August 25th, my printer made a large noise. At first I thought an electrical fault had made it explode, but on initial inspection there was no smell of acrid plastic nor any sign of smoke. The printer, however, looked worse for wear. The entire right side of the lid had risen about 5cm, and…
The Comet Catastrophe
I like good computers. I like good prices. But when the two come together, is it more hassle than it’s worth?
Amazon Hassles II
After the previous problem with Amazon, I expected them to fix it for subsequent orders. They haven’t.




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